Why doesn't my API key work?

Your key and application must be configured to the correct servers. The three server choices are:

• Mobile Development
• Mobile Production
• Web/General/Desktop/Other Production - requires buying credits

How can I find or change my API key type?

Open My API Keys and click Settings.

Why doesn't my Web key work?

To make your web/general key work, you need to buy credits. You can request credits from your web key settings.

How can I buy credits?

To buy credits, call iSpeech Sales and Support at +1-917-338-7723 from 10 AM to 6 PM Eastern Time, Monday to Friday.

Why doesn't my mobile key work with a sample application?

The sample application must be configured to connect to Mobile development or Mobile production servers. Your "Development Key" is configured by default for Mobile Development (non-production/sandbox) servers.

The "developerdemokeydeveloperdemokey" debug/test key will work with both mobile production and mobile development servers.

Why doesn't my mobile development key work with Android?

The Android SDK doesn't yet support mobile development server access. You can request a change for your key from Development to Production server access to make it work. The next Android SDK update will support mobile development server access.

Can you test my API key to verify that it works?

Yes, Enter the API key and the SDK type in this contact form: Contact Form

Who can I call for help?

iSpeech Sales and Support at +1-917-338-7723 from 10 AM to 6 PM Eastern Time, Monday to Friday